FREQUENTLY ASKED
questions!
The North Pole Experience is an indoor walk-through, immersive holiday attraction for families! Kids can write their letter to Santa and mail it in our Magic Mailbox (with the help of a mischievous elf, of course!) Guests also will visit with one of Santas magical reindeer and make crafts, assist with maintenance on Santa's Sleigh, and visit Santa himself at Santa's Cottage! Families are welcomed (and encouraged!) to take as many photos through the entire experience (at no additional cost)!
The North Pole Experience is $14 per adult and $20 per child
The North Pole Experience runs from December 5th up to Christmas Eve. The North Pole Experience is open Friday through Sunday and times must be pre-booked.
Interested in a full facility rental for your company or large group? Contact us! erick@newellentertainment.com
We understand that each family may be a bit different, and children have different interests and energy levels. The entire experience is around 45 minutes to an hour depending on the family. Our elves will work to make your experience as magical and close to an hour as possible.
Your ticket includes entry to the event, cookies, cider, letter to Santa, Reindeer Food Craft and Souvenir from Santa's Workshop! You will also be able to take as many photos or videos as you would like!
The North Pole Experience is an all ages event.
We do not. Each half hour has a limit of 20 tickets to make sure that we are offering an exclusive, premium event with little to no lines to experience the magic. Groups of 30 or more should email erick@newellentertainment.com to arrange a large group admission.
Yes! Baubel's Christmas Boutique is located directly at the exit of The North Pole Experience and is a one-stop destination for all things festive! Baubel's has a plethora of merchandise centered around new and old holiday traditions.
Since we are a seasonal event, we do not offer gift certificates. We welcome you to book your family a time slot to visit us!
The North Pole Experience is located at Stage Ten Seventeen | 1017 Waube Lane, Ashwaubenon, WI.
Groups of 20 or more should email erick@newellentertainment.com to arrange a large group admission.
Yes. All children will need a ticket and be counted as a participant.
We do not have an onsite photographer and do not charge anything extra for photos. We will welcome you to take as many photos on your device as you would like. You may also ask your elf to take photos for you!